ILLINOIS LNP ISSUE IDENTIFICATION FORM

ISSUE TITLE:	PSAP Callback to Ported Numbers	ISSUE #: 0049

COMMITTEE ASSIGNED: Operations	DATE SUBMITTED:  9/20/96

ISSUE ORIGINATOR:	James Joerger	RESOLUTION DATE: 4/10/97  
	MCI-Metro

COMPANY:  All		TEL #: 214-498-5084

REQUESTED RESOLUTION DATE: ASAP	FINAL CLOSURE:  

	1.	ISSUE STATEMENT: PSAP Bureaus have the requirement of periodically calling back the end-user who initiated a 911 call. A process may need to be developed to identify the current PSAP end offices and correlate those switch’s to the deployment plan for LNP to determine where the LNP queries will be performed. In addition, adequate trunking capacity should be examined to determine if those switch’s serving PSAPs without query capability forwarding calls to a tandem or donor switch are able to accomodate the call volume.

	2.	SUGGESTED RESOLUTION OR OUTPUT/SERVICE DESIRED:

	3.	OTHER IMPACTS:  

	4.	ISSUE DISCUSSION:  (9/20/96) Office providing dial tone to PSAP admin lines should be LNP capable to minimize call delays on call back to a ported number. Issue accepted as priority 1 of 10.(4/10/97) Issue closed.  911 testing is included in the test plan.

	5.	RESOLUTION:  (4/10/97) 911 testing is included in the test plan.

	6.	IMPLEMENTATION STATEMENT: