ILLINOIS LNP ISSUE IDENTIFICATION FORM

ISSUE TITLE:  LIDB-CLASS-ISVN Problems	ISSUE #:  0038

COMMITTEE ASSIGNED:	DATE SUBMITTED:  5/23/96

ISSUE ORIGINATOR:	John Whited	RESOLUTION DATE:  6/19/96

COMPANY:  DSC		TEL #:  (214) 519-4731

REQUESTED RESOLUTION DATE:  	FINAL CLOSURE:  

	1.	ISSUE STATEMENT:  Trouble shooting procedures are required to handle ported customer complaints of features not working such as CLASS, CNAM, LIDB and ISVN.

	2.	SUGGESTED RESOLUTION OR OUTPUT/SERVICE DESIRED:

	3.	OTHER IMPACTS:

	4.	ISSUE DISCUSSION:  (5/23/96) Issue accepted and ranked as priority 1 of 10.  (6/19/96) The Steering Committee stated that feature interactions are dependent on inter-committee agreements for feature messaging.

	5.	RESOLUTION:  (6/19/96) Issue closed.  Feature passed between companies is dependent on inter-company connection agreements.  Each company should develop an internal repair process to resolve feature trouble reports.

	6.	IMPLEMENTATION STATEMENT: